TERMS OF SERVICE
Welcome to MudPlugz LLC (“MudPlugz,” “we,” “us,” or “our”). These Terms of Service (“Terms”) apply to your use of our website www.mudplugz.com (the “Site”) and any related purchases, pre-orders, or communications.
By using the Site, you agree to these Terms. Please read them carefully before accessing or using our services.
1. Eligibility
You must be at least 18 years old to use this Site or make a purchase. By using the Site, you represent that you meet this requirement.
2.Products and Orders
All product details and pricing are subject to change without notice. We reserve the right to modify or discontinue any item at any time.
By placing an order or pre-order, you agree to provide accurate and current information. We may refuse or cancel any order suspected of fraud or error.
Pre-orders are charged at checkout and shipped once inventory becomes available. Estimated shipping dates are subject to change.
3.Pricing and Payment
All prices are in U.S. dollars unless otherwise noted. Applicable taxes and shipping fees are shown at checkout.
We accept major credit/debit cards and other methods supported by Shopify. By completing payment, you authorize MudPlugz to charge your selected method for the total amount.
4. Shipping and Delivery
Orders are shipped to the address provided at checkout. Delivery times are estimates and not guaranteed. MudPlugz is not responsible for delays or lost packages resulting from carrier issues or incorrect information provided by the customer.
5. Returns and Refunds
All sales are final unless an item arrives damaged or defective.
If you receive a damaged product, contact info@mudplugz.com within 7 days of delivery with photos and your order number.
Approved replacements or refunds will be processed as soon as possible.
6. Pre-Order Policy
When placing a pre-order, you acknowledge that:
- You are reserving a product that may not yet be in stock.
- Your payment will be processed immediately.
- Estimated shipping dates may change.
- You may cancel your pre-order before it ships by emailing info@mudplugz.com.
7. Intellectual Property
All content on this Site—including text, graphics, logos, product images, and code—is the property of MudPlugz LLC and protected by copyright and trademark laws. You may not copy or reuse materials without written permission.
8. User Submissions
By submitting reviews, photos, or testimonials, you grant MudPlugz a non-exclusive, royalty-free, worldwide license to use, display, and distribute such content for marketing purposes.
9. Third-Party Tools and Services
We use third-party platforms such as Shopify, Klaviyo, Meta Ads, and Google Analytics. These tools operate under their own terms and privacy policies. MudPlugz is not responsible for any actions or data handling by these third parties.
10. Disclaimer of Warranties
The Site and all products are provided “as is” without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose.
11. Limitation of Liability
To the maximum extent permitted by law, MudPlugz LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased.
12. Indemnification
You agree to indemnify and hold harmless MudPlugz LLC, its owners, employees, and affiliates from any claims or damages resulting from your use of the Site or violation of these Terms.
13. Governing Law
These Terms are governed by the laws of the State of [Insert State], without regard to conflict-of-law principles.
14. Changes to These Terms
We may update these Terms from time to time. The revised version will take effect immediately upon posting on this page.
15. Contact
For questions, please contact us at:
MudPlugz LLC
Email: info@mudplugz.com
Website: www.mudplugz.com